Based on the following question
here are responses/quotes received from electronics companies on
the on the SMART Group PPM Monitoring Project
"How would your company benefit
from having an industry average Parts Per Million (PPM) defect level
for each manufacturing process on a monthly basis?"
- Benchmarking our processes has been something we have
considered for a while now but we have so far been unable
to locate data (common) to benchmark against. This would
be very interesting to us
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- Since we are currently looking at re-starting our quality
forum the PPM data would give us ideal "stake in the
ground" aims. Ongoing we would be able to get an impression
of our company's standing overall
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- It would allow us to compare ourselves to others. I
am interested in the fact you include small volume companies
as we fall into this category
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- Selecting the best suppliers on quality.
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- As we already have ISO 9002 and will shortly achieve
ISO 9000:2000 as well as ATEX Directive approval for IS
Manufacturing this data would allow us to work at improving
our process control and improving yield
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- It would help identify areas/processes where we were
below average and help direct improvement projects
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- We presently measure various process parameters (in
PPM) but can only determine adverse or positive deviations
- we do not know how good we are. To meet ISO 9000 requirements
we need to continually improve
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- As we are embarking on a continuous improvement project
the information received would allow our progress to be
benchmarked with other organisations
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- We would use it to verify (or not) our belief that
we have a high yield, high quality process. If not, then
we can measure improvements and benchmark our success.
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- We operate a system of continuous improvement. Without
this sort of data we operate in a "shell" we do
not know how good, or poor, we are.
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- We are currently implementing a project whereby we
are attempting to measure our process stability using PPM
(as per IPC recommendations) and would therefore be extremely
interested in knowing whether the PPM we are reporting are
actually of any order that is comparable to other companies.
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- To benchmark our processes against some form of industry
standard. Also there could be a cross information forum
to share non-sensitive information.
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- Greatly. Good to know if we are really "in control".
Have offered to take part in data collection etc.
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- Our company core business is component attrition associated
with component placement. Detail of this nature will help
us quantify our markets for large, medium and small companies.
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- Compare our process performance with industry best
in class.
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- I would be prepared to make our site available for a SMART
SMT audit . While there is always the issue of confidentiality
and the threat of our competitors gaining knowledge of our
processes, with careful management this could be minimised
- we would need to work closely with you on this. I would
also be prepared to contribute monthly un-named yield data.
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- The PPM data would allow me to "compare apples with
apples" in relation to yields from similar manufacturers
in the electronic sector. I would like to get a better idea
of where we stand in terms of industry best practices and
yields.
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- I can currently find no data to benchmark my plant against.
There is a lot of subjective opinion regarding attainable
yields from the SMT process - the availability of neutral
industry wide data would remove the subjective element and
allow for true benchmarking. This would then allow us to
focus our efforts towards reaching "best in class levels"
rather than reacting to subjective input and wasting effort
into trying to attain the unattainable.
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- The availability of rolling monthly data would also allow
me to see trends in improved capability industry-wide and
to plan and react accordingly.
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- We would be interested in knowing more about your proposal
to compare the performance of different companies processes
and being involved with the project.
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- We currently have little idea how we fair against other
companies which makes it more difficult in justifying capital
expenditure for process improvement as we do not have a
clear idea of what results are actually achievable.
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- As a company, we are looking into finding benchmark process
capabilities for both our wave solder (SMD) and SMD placement
and printing systems.
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